How do I know what size costume I should buy?
At HalloweenMart we want to ensure that our customers get a costume that will fit. We have examined each costume style and measured it to ensure that the size information we provide is accurate. The sizes shown on our website are true clothing sizes and may be different from the manufacturer sizing printed on your costume packaging. Order your costume in the size that most closely matches your regular clothing size. If you are on the border between two sizes, we recommend ordering the larger size.
How can I get a catalog?
In an effort to keep our planet Green and reduce the destruction of our forests, HalloweenMart will not be producing a print catalog. Our website is updated continuously but if you need help please don't hesitate to contact us at 800-811-4877 or at [email protected].
What if I can't find the item(s) I am looking for?
If you are looking for something specific and cannot find it on our website please call us at 800-811-4877 and one of our specially trained costume experts will be happy to assist you.
When will my order ship?
As long as all items ordered are in stock, most orders are shipped out the same day. If you place your order later in the day, we will ship your order on the next business day. HalloweenMart ships from Las Vegas, Nevada in the Pacific Time Zone. If there are any problems with your order, we will call and email you to quickly resolve the issue.
How do I redeem my GROUPON offer and what is the "fine print"?
Please add all the items to your cart that you wish to purchase. You must spend the total value of the voucher before tax and/or shipping for the voucher to be valid. Put the voucher number in the COUPON CODE field at checkout. You cannot combine the voucher with any other coupons or offers. The voucher cannot be used on Clearance or 30% off items. There is a limit of one voucher per person. If you have any other questions, please contact our customer service staff at 800-811-4877.
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