HalloweenMart - Testimonials

We ordered my son's costume on Oct. 26th and I was afraid we wouldn't get it in time for Halloween. We got it on the 30th and it was AWESOME!! Great quality, true fit, and all around a fantastic experience.
Susanne L.

My costume was delivered at my door 3 days before I needed it! The quality of the material was excellent and I could tell it wasn't cheaply manufactured. I am very impressed! I will tell everyone to order their costumes from Halloween Mart! Thank you so much.

I'm the kind of person who tends to procrastinate, but thanks to HalloweenMart that was not a problem this year! I ordered my costumes three days before a party I was going to attend and so scared I would be empty handed and unable to go, but with the helpful customer service and informative e-mails I had nothing to worry about. HalloweenMart let me know when my order was placed and I could even track where it was while it was being delivered! I put HalloweenMart in my favorites folder and will continue to use them for many years to come!
Thanks HalloweenMart!

Thank you very much. I have received the costume order that I have recently placed. It fits just perfect and it is beautiful. I will highly recommend you to other family and friends. I will be looking forward to be placing another order soon and for all my costume needs.
Aileen K

I'd just like to say thank you for a speedy ordering process. No hitches, no glitches, and my order came one day early! I'll be using your website next year for sure.

Thank you so much for your very fast delivery! This was absolutely the fastest package I have ever received! Thanks again for my awesome wig and lightening fast delivery!
Larissa R.

Thank you for expediting the process of my order. I placed the order 2 days ago and I have received confirmation that the costumes have already been shipped. I really appreciate this. I had ordered the same costume from another site a month ago. Well, when I had not heard from the company in a few weeks I contacted them. They told me that the costume was back ordered. However, when I placed the order, they told me that it was in stock and would be shipped within 2 days...not the case. Not only did I wait over a month for the costume that never came, I pay $140 more that what you all charged me! For a fraction of the time and money I bought myself and my husband costumes for Halloween! So again thank you...you would think that a company that specializes in costume could have got my costume to me before Halloween..I guess not!!
With great appreciation!
Brandi R.

Your company has such an amazing website! I am very impressed with the wide range of costumes and accessories that Halloween Mart offers. I am a huge fan of the Halloween Holiday and costume parties. I have never found a web site that offers so much! Although I have never ordered a costume on line before, Halloween Mart made the process very easy! I look forward to receiving my costume in the mail in the next week. Halloween Mart has taken the stress out of looking for the perfect costume and I plan on telling many friends about this website and using it often for future holidays.
Thanks again!
Kate a.k.a. "Dorothy" - The Wizard of OZ - Halloween '06

I can't believe how fast I received my shipment. I ordered it yesterday and received it today. The costume is very cute and I can't wait for Halloween so I can see my son as a monkey! So cute!

Just wanted to write to say thank you for the prompt delivery and awesome product. I love the dress as it is exactly what I was hoping for. Keep up the great work and have a Happy Halloween.
Warm Regards,
Laura B

I just received my costume today--the poodle dress for a small adult--and just love it. You have the niftiest stuff and do business in an honest, conscientious way. I appreciate your efforts. Thank You!
Until next year,
Cali Rose B.

What customer service! Whatever your highest rating--give it to yourselves! I'm impressed. Thank you very much.
Kathy P.

Thank you for the great service and a beautiful costume! Of all the stores out there, you were very efficient! My daughter was so excited about her costume!

Thank You so much for very speedy shipping. I can't believe I already got the costume. I bought it last Wednesday and got it this morning, Monday. I will be back again definitely.
Great website.
Johanne R.

I just wanted to let you know how much we liked the vampire Mr. and Mrs. costumes we ordered. They more than met our expectations! I just placed another order today for my daughter! Great site, great service, and great prices, too!
Mary H.

Thanks. I want to let you know that we price-hunted quite a bit and you truly do have the best prices. I have since recommended HalloweenMart many times to my neighbors and friends. From a single mom working 70 hours a week to pay a mortgage, thank you!
Suzanne N.

Just wanted to thank you all for these 'goodies'. Just arrived today and they are so realistic they sent shivers down my spine. Thank you so much for the excellent customer service, packing and shipping. I am thrilled to have come across your site.

I was impressed by the rapid processing and delivery of the company. I didn't think the costume would make it in time with only 8 days from the time I needed the outfit yet HalloweenMart proved themselves to be very efficient. Thank you so much! The service was very much appreciated and this webpage is going in my favorites.

I just want to tell you how happy I was to hear from your company about my son's costume. I just assumed that we were not going to receive it in time for Halloween. It was very nice of your company to take the time to call me and ship the costume to me overnight. It was a small service that was very big for my 7 year old. Thanks again, your company is tops in customer service in my book!!!
Kim C.

Thank you so very much for your prompt response! It is refreshing to deal with someone with great customer service!
Lisa G.

Both costumes arrived yesterday. There were 2 very happy grandchildren who left here yesterday as the Wolfman and Sleeping Beauty. In all honesty, I could not have made those costumes for what they cost me. Thank you very much. We'll be seeing you next year.
Jo-Ann G.

I just wanted to say thank you. The costumes arrived at my mother's house in time. I appreciate the good service.
Best regards,
Theresa H

I love HalloweenMart.com!!! Just wanted to let you know that I think your sight is top notch. I have ordered two costumes from this store and not only did I feel safe ordering, they arrived on time and were of very high quality. I also called the 800 number to check on my order and the ladies I talked to were nothing but nice. They were very helpful in answering my questions and it made me feel good to get such high customer service. Not only will I order from this sight next year, I will recommend it to all my friends this year! Thank you for the excellent customer service! I will see you next year.
Sara L.

I want to THANK YOU for shipping my son's Halloween costume so quickly via priority USPS. THANK YOU!!! We are active duty military overseas and I didn't think the costume would arrive in time because regular snail mail service takes many weeks. You surprised me by shipping priority so I have to send my thanks and appreciation. I almost didn't place that order with your company because I was unsure if it would arrive in time, but it did! Little things make a difference and this was one of those little things. Whomever is in charge of shipping and the method, give them kudos for using priority and you should offer the priority option on your web site for military FPO and APO address's because you wouldn't believe how many military families overseas (everybody) use the web to shop and have things priority mailed. Seeing the priority option for APO FPO might make a difference in your orders?!! I didn't see priority as an option and I took a chance which turned out to be a smart move. Otherwise I would normally not order anything without seeing priority shipping available for military addresses. Thanks again!!!!
Nancy B

I just wanted to drop this note to you to say thank you so much for getting back to me so promptly. I really appreciate it (as amazon.com has not been so forthcoming as you guys!!!). Thank you so much for letting me know, it really is a total relief for me.
Thanks again,
Elizabeth M

I just wanted you to know that Bad Betty & The Rotten Tooth Fairy have arrived. Bad Betty is soooooo much more than I expected. I put her in my wife's sewing room and she found her the next morning. The scream was music to my ears. I can't wait for Betty's debut this Halloween.
Darryl G.

Thank you very much! And might I say you are the only Halloween online store to contact me; that says a lot about a company!
Thank you!!!!!:)

I love your website; it has costumes that I can not find anywhere else!!!

Just to let you know, the order that you shipped to us by overnight mail has arrived safely. We cannot thank you enough for your help. This costume was needed for a very big school project that is due tomorrow. We are going to have one very happy 4th grader this afternoon.
Thank you.
Nancy W.

Thank you for your wonderful service-you are the first ones I will think of when needing a costume-I will spread the word.
Pam M.

Thank you so much for your help with this matter! My account has been credited. I really appreciate the excellent customer service I received in dealing with this matter. I will use HalloweenMart again and even recommend it to my friends.
Diana H

Hi HalloweenMart, Would like to say thank you for all I have ordered from you company. Everything was perfect and I will in the future without any doubt order from you again.
Many Thanks
Mr. Kevin W

Thank you for such prompt service. I placed a last minute order on 10-26 and my package was shipped within 24 hours, and it arrived on 10-29. I am sure your employees are working very hard during this Halloween season and I would like you to know that I appreciate your efforts.
A Satisfied Customer,
Stacey B.

I just want to thank you for your prompt delivery of my son's Halloween costume. He has a Halloween parade in two days at daycare and you made his and my day. He has just been diagnosed with Epilepsy and when I picked him up from daycare I was so happy to see the box at my door. He couldn't get over the costume and he is only two!! I will be sure to do business with you in the future.
My Regards,
Joanne M

Our costume arrived on time and looks GREAT! From your website to the shipping, you all handled our order extremely well. Kudos! Thank you for your service!
Carol M

I know you are busy but I just wanted to tell you that I received my Midnight Fairy costume today (priority as requested) and it is absolutely fabulous. I am so pleased and I will recommend you to all my friends! Thanks for the extra effort!
Warm Regards,
Renee B.

Just a big thank you and to say that the costume has arrived already (4 days from USA to UK is really good), no extra duty to pay, so it's GREAT!!! Costume fits and with some extra padding I may even scare myself! Tell the boss to give big bonuses to both Carrie and Robin for an excellent service. I will recommend your company to everyone.
Happy Halloween

I am elated to tell you that you have a top notch customer service rep working for your company. I have had many experiences trying to get great customer service but many times it was a complete nightmare. Robyn was so helpful to me today! She went above and beyond to answer my questions and made helpful suggestions. It is a rarity these days to encounter someone like Robyn. I could actually hear her smile on the phone, which is indeed rare! I hope that she will get recognition in some way for her outstanding customer service skills.
Deanna H

Thank you for taking the time to research my request and reply to me. I am very impressed with the level of service I have received! You not only have the best Halloween and costume site on the net, you also have the customer service to back it up!

I just had to write and tell you that I can't get enough of your website. All your products are the best things I've ever seen. I've told numerous people about your site and they all love it. Keep up the great work.
Dave B.